Buffalo, NY – January 22, 2013 - The Better Business Bureau serving Upstate New York is proud to announce the 2012 Torch Award winners for Marketplace Excellence who are honored for their commitment to business ethics and customer service. What would our community be without those that put honesty and service at the forefront of their business model? The BBB recognizes that hard work and goodwill not only earn high marks with customers but provides an example for others to follow which the organization is delighted to acknowledge.
The BBB Torch Award is the highest recognition given to area businesses by the organization. This award, achieved through a rigorous application and judging process, honors businesses for their ability to demonstrate the highest standards of customer service, community involvement, adherence to truthful and honorable business practices and outstanding reliability.
The following three businesses have been selected as winners of the 2012 BBB Torch Award for Marketplace Excellence:
“There’s simply no replacement for good old fashioned honesty and having a business dedicated to ethics,” said Warren Clark, Better Business Bureau President. “Each winning company clearly demonstrated superior character in their business practices. They exceed marketplace standards for ethical business dealings and community support.” Businesses operating in Upstate New York are eligible to enter the annual BBB Torch Award program whether they are BBB Accredited or not. Applications are reviewed by independent judges to select the winners.
When contacted for comment this year’s Torch Award winners were eager to share what this honor means to their business. “We are truly honored to receive such a prestigious award from the Better Business Bureau. Just as the BBB has dedicated their efforts to protecting consumers, Ovation continues to strive to deliver the ultimate customer experience. Through staff training programs and internal branding campaigns, to treating every payroll as if it were our own, we will continue to deliver ‘Payroll with Personality’ each and every time!” said Anthony Tortorella, CEO & President of Ovation Payroll.
“We are so excited to have been awarded the Better Business Bureau Torch Award. We work diligently on a day-to-day basis to maintain the highest level of customer service and community dedication,” said Scot Hayes, Owner of New York Sash. “The Torch Award is a great validation that all our hard work has been recognized!”
“It’s such an honor to win this award and a wonderful reassurance for such a young business, that we may be doing all the right things” said Nicole Anzalone, Owner of Preferred Audiology Care, LLC.
Independent celebrations will be held for each Torch Award winner. These companies join hundreds of BBB Torch Award winners across the country that are being recognized for their excellence in ethical business practices as well as their efforts to ensure that our country's marketplace remains fair and honorable. BBB offers an opportunity for businesses to apply for their Torch Award each year.
About 2012 BBB Torch Award Winners:
Ovation Payroll – Large Category Winner, (101-999 employees): As one of the nation’s fastest growing payroll providers Ovation combines superior technology with award winning service for the ultimate user experience. Ovation has the ability to orchestrate the interaction our clients have with a variety of services related to payroll. Our technology allows our client’s payroll data to be accessed by any provider of banking services, benefits programs, government agencies and insurance providers. In business it’s not what you know it’s who you know, and getting to know Ovation Payroll has its benefits.
New York Sash – Medium Category Winner, (11-100 employees): A family owned and operated home improvement company owned by Scot and Jill Hayes. New York Sash has been providing high quality home improvement products to Central New York since 1989. The company provides homeowners with energy-efficient New York Sash brand vinyl windows, doors, bathroom systems, vinyl siding, decking, roofing and seamless gutters. All New York Sash installers are trained and certified by the Occupational Safety and Health Administration and certified in Lead Safety through the EPA. New York Sash stands behind their products with a 100% Lifetime Warranty. Over 40% of their customers are referred from other customers, and they have thousands of customer testimonials and an extensive referral list. Customer satisfaction is their #1 priority. New York Sash also owns a local TV program, CNY’s Open House, in which they reach out and educate consumers on home improvements. It’s just one way that New York Sash is dedicated to their community. New York Sash’s motto is Let Our Family Take Care of Your Family! For more information, visit them online at www.newyorksash.com
Preferred Audiology Care, LLC - Small Category Winner (1-10 employees): Our goal is to improve quality of life through better hearing. Many consumers are so confused by misconceptions in the hearing healthcare industry and don’t know what to believe or what can truly help them. We commit to spending the time educating each patient as well as the community on hearing loss, prevention, and the importance of proper diagnosis and treatment. We offer complete and continued guidance and support so that our consumers can have a successful experience. We believe in staying abreast the research and technological advances so that we can offer the best solutions to help our consumers. We are advocates for our patients by pushing for better coverage of services through insurance companies so that they can have access to better hearing. When you are passionate about and take pride in what you do, you make the extra time and effort to keep your consumers satisfied.
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For more information or to schedule an interview with the winners, please contact Peggy Penders, at 800.303.4490 or email@example.com.
For 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. BBB has Business Reviews on more than 4 million companies and Charity Reviews on 11,000 charities, all available for free. More than 100 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® annually to help them find trustworthy businesses and charities across North America. Visit bbb.org for more information.